Systems improvement

In today’s economic climate, charities need to work harder, and that includes making the most of their IT systems and streamlining administrative processes.

Our team of specialists will review and improve your charity’s use of technology and underlying business processes to help improve performance and reduce costs.

Chief executives and Boards are increasingly expecting greater assurances that they are achieving return on their IT systems investments commensurate with their expenditure. We will work with you to assess your charity’s operating practices and your cost effectiveness and create value by eliminating waste from processes, using technology to enhance productivity and, where appropriate, by making strategic use of outsourcing.

Our approach

Our review process will provide your charity with an independent appraisal of a system (or systems) and related business processes. Giving you access to proven systems improvement and process mapping knowledge, tools and resources, the areas covered in the review can be tailored to your charity’s exact requirements but are typically:

  • IT systems (hardware or software) and management
  • Business process re-design and implementation
  • IT Security
  • Management reporting

We spend time with key system users to enable us to understand:

  • The business objectives to be achieved
  • The key issues being experienced
  • How the system is being used and whether it meets the overall requirements of your charity

Our resulting detailed action plan ensures that improvements are made in the areas identified as having most benefit. We can then support your charity in managing and implementing the required change.