Information management

The importance of information as an asset should not be underestimated. For public sector organisations to operate effectively and efficiently, they must ensure that they manage information in a robust and consistent manner. Our information management specialists can help you to consolidate large volumes of data held across a complex web of systems and to tackle integration issues.

The increased automation of business processes and electronic storage of data makes it easier for organisations to manage their information. However, without formal policies, procedures and structures in place there is a real risk that information is disordered or duplicated and information silos develop which fail to integrate.  Where this happens, information may not be readily available or in a format capable of supporting management decision making.

How we can help

Our consultants and IT assurance specialists have worked with numerous public sector organisations to assess the effectiveness of and support the development of information management arrangements. We are also fully up to date with the relevant legislative, regulatory and best practice requirements.

Our objective is to ensure that you implement and maintain information management arrangements that enhance business efficiency and effectiveness.

What we do

We will work with you to understand your current processes for managing information to assess the effectiveness of collection, storage, availability, retention, security and disposal of information.

For public sector organisations with multiple locations, we have developed review processes that allow us to efficiently gather data on the practices and operations at each site. This allows us to provide you with an evaluation of practices as well as potential options for ensuring consistency of practice and enhancing processes.

We are able to provide consultancy and assurance support to our public sector clients in specific areas such as:

  • Enterprise content management
  • Selection, implementation and design of Electronic Document and Records Management Systems
  • Records management (including compliance with the Public Records Scotland Act 2011 and medical records guidelines)
  • Information Governance
  • Data audits
  • Information strategy and policy development
  • Business process design
  • Compliance with legislative, regulatory and best practice standards.

Our approach

From the outset we will determine your objectives as well as appraising the current processes, policies and practices. We can then identify options for practical improvement as well as supporting you in the specification and implementation of improved information management disciplines. This ranges from project oversight to specific support provision such as developing policies and reengineering business processes.